FAQs

As some of the questions tend to come over and over, we have created this FAQ section, where maybe also your question is answered.

If you don’t find the answer to your question in the section below – do not hesitate to contact us via support@travelmotivv.com

Where do you deliver?

Currently, we delivery to a list of countries as below: 

  • Germany
  • United States
  • United Kingdom
  • Canada
  • European Countries
  • Middle East
  • Australia

How much does shipping cost?

You can refer to our shipping rates here. If you have any other questions, please do not hesitate to email us at support@travelmotivv.com

How long does delivery take?

Every single item on Travelmotivv.com is custom printed just for you. It will take us 2-4 business days to print and make sure your order is everything you hoped it would be prior to shipping.

Please refer to our Shipping Guide for further details

I've received the wrong order

We're committed to serve you so please do not worry about this. Do email us at support@travelmotivv.com  for us to rearrange for the right order to be sent your way as soon as possible. 

I’m not satisfied with the printing quality, what should I do?

You’re not in love with your product, we’ll take it back! All of our products are carefully inspected for quality and we will reprint any flawed apparel, free of charge. Please see our return and refund policy for further details.

I chose the wrong size or color, what should I do?

For any changes within 24hrs after ordering, please send us an email to support@travelmotivv.com

In some cases, we can't exchange your product due to the custom printing feature. However, your satisfaction is our top priority so we will do the best in our ability to support you. Just contact us and our heroic Support Team is always here to help. 

Can I cancel my order?

Yes, you can. But please do it within 24 hours upon placing your order. Terms and conditions might apply.

What payment methods do you accept?

We accept all Debit/Credit cards, PayPal & Stripe.
For Debit/Credit card & Paypal, please select Paypal as payment method. No account is needed if you're paying with Debit/Credit card.

What is the currency in your website?

All our prices are in USD/EUR/GBP.

Any Guarantee?

All of our products are carefully inspected for quality and we will reprint any flawed apparel, damaged item, poor-quality printing or incorrect item free of charge. Please see our return & refund policy for further details.
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